At Serena's, your pet always comes first. What sets the salon apart is the blend of skill, compassion, and a genuinely calm environment — Serena treats every dog like her own, so they feel safe and relaxed from start to finish. Over time she builds strong, lasting relationships with pets and their owners, learning exactly what works best for each dog.

Yes — Serena grooms dogs of all sizes and breeds, giving each one the care, comfort and attention they deserve. Whether your pup needs a fresh trim or a full makeover, she's known for adorable teddy-bear cuts and custom styles matched to each dog's personality and the owner's preferences.

Yes. Serena's is a shopfront salon in Berala 2141, and she works with just one pet at a time. That means your dog gets her undivided attention — gentler handling, personalised care, and a real bond between groomer and pet.

We really appreciate the love and concern, but it's best to drop your dog off and let Serena work her magic. We'll notify you as soon as your dog is ready for pick-up. This keeps the environment calm and lets us focus fully on giving your dog the best care.

Grooming sessions are appointment-only, one-on-one and stress-free — when you book, that time slot is reserved exclusively for your dog.
Simply drop your pet off at your appointment time, and you'll get a text as soon as they're ready to be picked up. Easy, calm and convenient — for both you and your dog.

Pricing is based on your dog's size, so you always know what to expect. You can see the full size-by-size menu on the home page — final price is confirmed on arrival based on your dog's coat and condition.

Book online in under a minute — pick a time that suits you, and Serena confirms your spot and sends a reminder. Prefer to talk? Call or text 0401 434 767.

Life happens — if you need to reschedule, just text us as early as you can and we'll find another time that works.